Halcrow have informed the Southampton Hackney Association that if we have particular concerns about any of the employees collecting data to inform them immediately.  Apparently the data is collected, monitored and then quality checked (that's worth looking into)

For those of you who are uncertain of what a un-met demand survey is - it is to find out if there are enough taxis working the streets of Southampton.

The Office of Fair Trading (OFT) in 2003 made this a legal requirement for councils that have a fixed limit on the amount of Hackney's in their area.