All licensed drivers are regulated and CRB checked (now known as DBS) by Southampton City Council, with the majority also holding NVQ and BTEC qualifications in transporting passengers by taxi or private hire's.

For your security, nearly all Southampton Hackney Carriages and private hire's have CCTV cameras installed. All vehicles are MOT checked every year (compliance test) to ensure they are roadworthy. If a vehicle is more than 2 years old it also has to have an additional roadworthy test.